You locked the price, sent the PIX and are waiting for the asset to arrive in your wallet. This interval — between the agreement and blockchain confirmation — is the moment when the most doubts arise and where the most errors occur. What exactly is happening with your asset during this period?
The answer varies enormously depending on where you're operating. And understanding this difference is fundamental for any company that uses crypto as a recurring financial instrument.
"The asset is somewhere between closing and your wallet. The question is: where exactly, under whose custody, and with what guarantees?"
There are basically three ways an OTC can manage the asset between operation closing and transfer to the client:
In Models B and C, if the OTC has financial problems during the settlement interval, your asset may be at risk. This is not hypothetical — it has already happened with platforms in Brazil and abroad.
At SuitCoin, the process follows Model A with an additional transparency layer:
Before closing: the asset is already pre-allocated in a segregated client wallet. SuitCoin does not close operations it cannot settle immediately — there is no purchase queue after your PIX.
Upon PIX confirmation: the transfer is initiated automatically. There is no "internal approval" step between payment confirmation and asset departure.
During blockchain confirmation: the asset is already in the outgoing transaction. Confirmation time belongs to the network — for USDT on Tron, typically less than 2 minutes; for BTC, it can be slower depending on network fees. This time is communicated before closing.
You can track your transaction on the blockchain in real time from the moment PIX is confirmed. The transaction hash is sent automatically.
Joint Resolution 13/2024 of the Central Bank of Brazil establishes that SPSAVs must maintain clear separation between own assets and client assets. This is not a recommendation — it is a legal obligation for any company in the SPSAV authorization process.
In practice, this means SuitCoin cannot use your asset as working capital, as collateral in its own operations, or as backing for any activity other than settling your operation. This restriction elimina o conflito de interesses that exists in unregulated platforms.
An OTC that answers these questions with clarity and documentation is operating at the right level. One que evita ou generaliza está te dizendo o susufficient for you to decide.